You have the right to cancel your order within 14 days without giving a reason. The cancellation period ends 14 days after you or a third party, other than the carrier, takes possession of the last item in your order.
To exercise your right, inform us via email at [email protected] with a clear statement of your decision. You may use our cancellation form, though it’s not mandatory.
Consequences of Cancellation
We will refund all payments, including standard delivery costs, within 14 days of receiving your cancellation notice. Refunds are processed using the original payment method. We may withhold the refund until we receive the returned goods or proof of return, whichever is earlier.
Please return the goods within 14 days of cancellation. You are responsible for the return shipping costs. You are only liable for any diminished value of the goods due to unnecessary handling.
Exclusions
The right to cancel does not apply to custom or personalized items.
General Information
- Please avoid damaging or contaminating the product. Return the items in their original packaging with all accessories.
- Do not send items back without postage.
- The above guidelines do not affect your right to cancel.