Common queries answered
Frequently asked Questions
Standard delivery processing takes 2-4 business days, with shipping taking 5-15 business days. For Express Delivery (£9), processing is reduced to 1-2 days, and shipping takes 3-5 days.
You can return items within 14 days of receipt. Notify us, return the item in its original packaging within 14 days, and receive a refund within 20 calendar days.
Contact our customer support immediately with your order number to request a shipping address change.
Use the tracking number provided in your order confirmation email to check the status on our website.
Reach out to our customer support via email at [email protected] for assistance with any questions or concerns.
Contact our customer support as soon as possible with the correct shipping details.
Items may arrive in separate packages depending on availability and source, but you will only be charged for shipping once.